Privacy and Security Policy

At EdgeFlyte, we value your privacy and are committed to protecting your personal information. This Privacy and Security Policy outlines how we collect, use, store, and safeguard your data when you interact with our products, services, website, and applications. By accessing or using our services, you consent to the practices described in this policy.

Information We Collect:

1. Personal Information: When you register for our services or make a purchase, we may collect personal information such as your name, email address, contact number, and billing information. This information is used to process your requests, provide customer support, and deliver a personalized experience.
2. Usage Data: We may collect non-personal information, including but not limited to your IP address, browser type, device information, and usage patterns when you visit our website or use our services. This data helps us improve our products and services and analyze user behavior.

How We Use Your Information:

• Service Delivery: We use your personal information to process orders, deliver products, and provide the services you request from us.
• Communication: We may use your email address or contact number to send you important updates, promotions, and information related to our products and services. You can opt-out of marketing communications at any time.
• Improvement of Services: Non-personal information is used to analyze trends, enhance our website's functionality, and improve user experience.

Data Security:

• Encryption: We implement industry-standard encryption and security measures to protect your personal and sensitive information from unauthorized access, disclosure, alteration, or destruction.
• Secure Payment Processing: Your payment details are securely processed through reputable payment gateways to ensure the confidentiality of your financial data.
• Limited Access: Access to your personal information is restricted to authorized personnel who require it to perform their duties.

Data Sharing and Disclosure:

• Third-Party Partners: We may share your personal information with trusted third-party service providers to perform essential functions, such as payment processing, shipping, and customer support. These partners are obligated to handle your data securely and solely for the purpose of providing the agreed-upon services.
• Legal Compliance: We may disclose your information when required by law, court order, or to protect our rights and property.

Your Choices and Rights:

• Access and Correction: You have the right to access, modify, or delete the personal information we hold about you. You can do this through your account settings or by contacting us directly.
• Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Updates to the Privacy and Security Policy:

We reserve the right to update this Privacy and Security Policy as needed to reflect changes in our practices or legal requirements. We will notify you of any material changes, and your continued use of our services after such changes are made indicates your acceptance of the updated policy.

If you have any questions or concerns about our Privacy and Security Policy or the way we handle your data, please contact us at [email protected]. We are committed to resolving any issues promptly and ensuring the privacy and security of your information.