/* Shared support ticket form (used on /support and /technical/support) */

.support-honeypot {
    display: none !important;
    position: absolute;
    left: -9999px;
    width: 1px;
    height: 1px;
    opacity: 0;
    pointer-events: none;
}

.support-ticket-form {
    position: relative;
}

.support-ticket-form-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 1rem;
}

.support-ticket-field {
    margin-bottom: 1rem;
}

.support-ticket-label {
    display: block;
    font-weight: 600;
    color: var(--onyx);
    margin-bottom: 0.35rem;
    font-size: 0.9rem;
}

.support-ticket-optional {
    font-weight: 400;
    color: var(--gray);
}

.support-ticket-input {
    width: 100%;
    padding: 0.7rem 0.85rem;
    border: 1px solid #cbd5e1;
    border-radius: 8px;
    font-family: inherit;
    font-size: 1rem;
    color: var(--onyx);
    background: #fff;
    box-sizing: border-box;
}

.support-ticket-input:focus {
    outline: none;
    border-color: var(--egyptian-blue);
    box-shadow: 0 0 0 3px rgba(44, 57, 149, 0.12);
}

.support-ticket-textarea {
    min-height: 140px;
    resize: vertical;
}

.support-ticket-actions {
    margin-top: 0.25rem;
}

.support-ticket-submit {
    width: 100%;
    padding: 0.9rem 1.25rem;
    background: var(--pigment-green);
    color: white;
    border: none;
    border-radius: 8px;
    font-size: 1rem;
    font-weight: 600;
    cursor: pointer;
    transition: background 0.2s, transform 0.2s;
}

.support-ticket-submit:hover:not(:disabled) {
    background: var(--pigment-green-dark, #0a9a24);
    transform: translateY(-1px);
}

.support-ticket-submit:disabled {
    opacity: 0.7;
    cursor: not-allowed;
}

.support-ticket-note {
    margin: 0.75rem 0 0;
    font-size: 0.85rem;
    color: var(--gray);
    text-align: center;
}

.support-ticket-success:not([hidden]) {
    display: flex;
    gap: 0.75rem;
    align-items: flex-start;
    margin-top: 1.25rem;
    padding: 1rem 1.25rem;
    background: #ecfdf5;
    border: 1px solid #a7f3d0;
    border-radius: 10px;
    color: #065f46;
}

.support-ticket-success i {
    font-size: 1.5rem;
    flex-shrink: 0;
}

.support-ticket-success p {
    margin: 0.25rem 0 0;
    font-size: 0.9rem;
}

.support-ticket-form .hcaptcha-container {
    margin-top: 0.25rem;
}

@media (max-width: 768px) {
    .support-ticket-form-grid {
        grid-template-columns: 1fr;
    }
}