Support Center

How can we help?

Submit a ticket for product or technical issues, browse documentation, or reach our team directly. Most requests receive a response within 1–2 business days.

Submit a support request

All fields marked with * are required. Include product or module IDs when relevant.

We typically respond within 1–2 business days. You will receive a confirmation email with your ticket reference.

Frequently asked questions

Quick answers to common questions about EdgeFlyte products and support.

Download the EdgeFlyte Ground Terminal from our Tools page, connect via USB, and follow the quick start guide in the package. See Technical Resources for detailed setup instructions.

Products include a standard 1-year manufacturer warranty. Register within 30 days at device registration to activate coverage and access extended support options.

EdgeFlyte flight computers include GPS and telemetry. Use Ground Terminal for position updates, altitude data, and trajectory prediction for recovery operations.

Yes. Systems support I2C, SPI, UART, and analog interfaces. Browse hardware modules or submit a technical ticket for integration guidance.

Connect via USB, open Ground Terminal, go to Device Settings, and check for updates. Ensure the battery is charged before updating.

Yes. Contact [email protected] with your institution and project details for a custom quote.